Term 9 – Shipping Policy

Shipping Information

We offer a number of shipping options to fit your needs.

Please use the chart below to estimate shipping and handling charges based on the pre-tax value of US orders.

SHIPPING METHODSHIPPING TIMESHIPPING FEE
Standard – USPS First Class Package4-8 business days$4.99
ExpressN/AN/A

Below you will find shipping fees by order total.

Please note: Taxes & gift cards do not apply to your order total. Additional fees apply for express or overnight shipping, where available. International shipping is not available at the moment.

At checkout, we will provide you with an estimated delivery date for your order, which will also be noted on your Order Confirmation email. This estimated delivery date includes processing as well as extra time to account for weekends and/or national holidays. Normally, express or overnight orders placed after 1 PM typically ship the next business day (but it’s not available now).

Once shipped, you will receive a Shipment Confirmation email with a tracking number. Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day.

We ship to all US territories and APO/FPO/DPO addresses. Orders shipped to PO Boxes are sent via First-Class Mail, USPS Priority Mail, and UPS SurePost. Unfortunately, we cannot offer express and/or overnight shipping for these locations.

Backorders

If an item is on backorder, an Expected to Ship date will be shown on the product page and at checkout. You will receive an email if there are any changes to the status of your items. You will not be charged for backordered items until they ship. Occasionally, items will go on backorder before your order is fulfilled — if this happens, we will alert you via email.

In the event that your order includes a backordered item, we reserve the right to cancel the item or ship your order in multiple packages. You do have a short window of time to cancel items from your order before they begin processing. Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be cancelled. To see if your items are eligible for cancellation, review your order details or simply drop us a message.

Cancellations

As soon as we receive your order, we start working on it right away. While we’re unable to make changes after you’ve placed your order, you do have a short window of time to cancel items from your order before they begin processing. Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be cancelled. If you do not see the “Cancel Items” option in the order details, that indicates that we are unable to process a cancellation. However, once you have received your order, you may return or exchange any eligible items.

Once your items are successfully cancelled, you will receive an email that includes the cancellation details. The email will be sent to the address listed on the order. You will not be charged for any cancelled merchandise.

To see if your items are eligible for cancellation, review your order details or simply drop us a message.