Term 54 – Returns & Refunds

FOR INSTRUCTIONS ON HOW TO PROCESS A RETURN:

Product(s) can be returned ONLY to our warehouse. Return & refund to physical stores will NOT be accepted.

  • Merchandise purchased on {{shop_url}} must be returned within 30 days of the ship date found on the invoice. 
  • Merchandise will only be accepted in its original condition (new, unused, and unwashed) with tags attached. Packaged items may be returned even after the package has been opened; however, tags must still be attached to the item.
  • Innerwear cannot be exchanged or returned due to our strict hygiene policy.
  • Items marked Final Sale may not be returned or exchanged
  • Please be sure to include your return label in your return package (Enable to get this return label please contact us).
  • Refunds will be issued back to the original form of payment.


* Please allow up to 14 business days from when we receive the items in our warehouse for your account to be refunded. We will send you an email once we have completed the refund process.