RETURN INSTRUCTIONS & POLICY
{{shop_name}} is happy to offer quick and easy returns for customers of {{shop_url}} for any reason within 30 days of your actual delivery date (as confirmed by USPS.com) for eligible items.
Eligible Items Are:
– Delivered to your shipping address within the last 30 days.
– Item(s) purchased from {{shop_url}}. We cannot assist with refunds from other retailers or websites.
– Item(s) are in unworn, sellable condition with original packaging (with exception of damaged packages).
– Items NOT sold as Final Sale – please see your Order Confirmation email or simply drop us a message.
All refunds will be to original tender – no exceptions.
All orders, unless items were sold as ‘Free Returns’ or if items were mis-shipped or damaged, are subject to a $6.95 per order restocking fee. This fee will be charged only once per order.
Return or exchange via mail:
● Start your return or exchange online to receive a mailing label to box and ship your items via USPS from your home or local Post Office
● You will receive an email when your return is received and your refund has been processed.
● Please allow 3-4 business days for your refund to be initiated
● Note that there will be a restocking fee of $6.95 deducted from your refund unless order was Free Returns or mis-shipped / damaged
RETURN AN ITEM
Note: Please always include your original packing slip in the box to expedite restocking and retain your authorization email and/or receipt for your records.
Note: We use Mail Innovations for returns labels which allows you to hand the package to your USPS Mail Carrier or take to your local USPS Post Office.
If you need a replacement label for a return you already created, please contact us for assistance!
Customers wishing to self-ship returns, please note these returns may take up to 3-4 weeks to be received and refunded to your original tender type.
Please neatly package your returns, include annotated packing slip and mail package to:
Returns Center
{{address}}
